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Guide · Before award

China factory visit checklist — and how a visit differs from an audit

“We visited the factory” is one of the most over-trusted lines in procurement. A visit only controls risk if it is run as a field discipline — with a checklist, evidence captured as you go, and a clear idea of what it can and cannot prove. Walked as a sales tour, it confirms very little.

It is also routinely confused with three things it is not — an audit, a factory acceptance test, and a pre-shipment inspection. Each answers a different question, at a different stage, and produces different evidence. Below is a working checklist for the visit itself, then the line between the four so each is used for what it actually proves.

What a factory visit is for — and what it is not

A factory visit sits in qualification, before award. Its question is narrow: is this supplier capable of this order, and on what terms? It is the moment to see the production floor, the in-process checks, the test equipment and the people — and to confirm, against the licence and the national registry, that the entity in front of you is the one that quoted.

Four factory-stage controls buyers routinely confuse — each answers a different question.
Control pointQuestion it answersStageWhat it produces
Factory visitIs this supplier capable of this order, and on what terms?Before award — qualificationFindings → proceed, proceed with conditions, or disqualify
AuditDoes the quality system function against a standard (e.g. ISO 9001)?Scheduled or for-causeGraded findings, non-conformities, corrective-action requests
Factory acceptance test (FAT)Does the finished equipment meet the specification?After build, before shipmentWitnessed test record → release, conditional release, or hold
Pre-shipment inspection (PSI)Is the shipment that actually leaves complete and conforming?At shipmentQuantity, conformity, packing, marking, documents → release or hold

The distinction is commercial, not academic. A supplier that passed an ISO audit has not shown that your equipment meets your specification — that is the factory acceptance test. A strong visit does not remove the need for a pre-shipment inspection — the goods that ship are not the ones seen in build. Using one control to stand in for another is where buyers get caught.

The factory visit checklist

A field checklist for a qualification or follow-up visit. It is deliberately about the visit itself — what to confirm on the day — not the full qualification framework or the report written afterwards. For those, see the supplier due-diligence checklist and the supplier visit report.

Before you go

  • Confirm the registered Chinese name and the 18-digit Unified Social Credit Code, and note the registered address you expect to visit.
  • Decide what the visit must answer — capability for this order, a specific concern, or revalidation after an issue — and write it down before you arrive.
  • List the documents you will ask to see in original on the day, with the certificate numbers you already hold to check them against.
  • Confirm who from the supplier will attend — production, quality and management, not only sales — and whether an interpreter is needed.

On the production floor

  • Walk the production steps your product actually needs, and confirm they happen in-house rather than at an unnamed subcontractor.
  • See machines running — ideally your product type in production that day — not only a showroom or a line set up for visitors.
  • Check whether in-process QC records are being filled in live at the stations, not reconstructed afterwards.
  • Roughly count heads by area against the headcount claimed, and note the shift pattern and how many workstations are occupied.
  • Look at how raw material is stored — identified, segregated, labelled — and whether mill or batch certificates match the markings on stock.

Testing and equipment

  • Have the key tests demonstrated, not just pointed at, and confirm which can be run in-house versus sent out.
  • Read the calibration labels and dates on test and measurement equipment, and note anything out of calibration or unlabelled.

Documents, sighted on site

  • Sight in original — not as photocopies — the business licence, ISO certification and the product certificates the order requires, recording issuer, scope and expiry.
  • For CE, record the issuer and the directives cited, and check the declaration matches this product, not a generic list.
  • Ask for recent internal inspection records, drawing-revision control, and non-conformance and corrective-action records — and note what cannot be produced when asked.

Management and close-out

  • Note who actually answers each substantive question — general manager, production, quality or sales — and record decision-relevant answers against the role that gave them.
  • Give red flags their own note: entity-name mismatches, areas where entry or photography was refused, answers that changed between people, certificates not produced.
  • Caption every photograph — what it shows, where, and why it matters — shooting wide before close, keeping nameplates legible and time-stamps on.
  • Before leaving, write the one decision the visit supports — proceed, proceed with conditions, or disqualify — and what remains unverified, owned by whom and by when.

A visit run as a control point, not a sales trip

When Sinospect runs or attends a factory visit, it goes on the buyer’s side: confirming legal identity against the registry, walking the production steps the order needs, witnessing the tests that matter, sighting documents in original, and capturing captioned evidence — then recording the finding as proceed, proceed with conditions, or disqualify. The visit is treated as a qualification control point, not a relationship gesture.

It is the same discipline behind supplier qualification in China.

Frequently asked questions

Is a factory visit the same as an audit?

No. A visit is a buyer-side capability check before award — can this supplier do this order, and on what terms. An audit assesses whether a quality system functions against a standard such as ISO 9001, and produces graded findings and corrective-action requests. A supplier can pass an audit and still be the wrong fit for a specific order; a visit answers the fit question directly.

Does a good factory visit remove the need for a FAT or a pre-shipment inspection?

No. A visit confirms capability before award. A factory acceptance test witnesses the finished equipment against the specification; a pre-shipment inspection confirms the shipment that actually leaves is complete and conforming. The goods that ship are not the ones seen in build, so the later checks still apply.

Can a factory visit be done remotely?

Partly. A live video walk-through — production floor, QC stations, calibration records and staffing seen in real time, not a pre-recorded marketing video — can cover a commodity item from an established supplier. Higher-value or custom equipment usually warrants an in-person visit. The decision is project-specific and should be recorded with the result.

Who should attend on the supplier side?

Production, quality and management — not only sales. Much of what a visit verifies (in-process QC, calibration, non-conformance handling, decision authority) can only be confirmed by the people who run it. Note which functions were absent; absence is itself a finding.

What should we send to set one up?

The supplier name and registration, the equipment list or specification, and what the visit must answer. Sinospect replies with whether a visit is the right step, what it should cover on the day, and how it fits the qualification route.

Planning a China factory visit?

Send the supplier name and registration and the equipment list — Sinospect replies with whether a visit is the right step, what it should cover on the day, and how it fits the qualification route.